Information we collect
- Name, phone number, optional email and delivery address.
- Order items, payment method, delivery notes and order history.
- Support messages and information you voluntarily share when requesting assistance.
- Basic technical and security information produced when you use the website.
How information is used
- To create, confirm, deliver and support orders.
- To verify manual payments and manage refunds where applicable.
- To reduce fraudulent or repeated fake orders.
- To maintain inventory, service quality and required business records.
Who may receive information
Necessary delivery details may be shared with courier providers. Service providers such as hosting and database platforms process information only to operate the store. RozPicks does not sell customer personal information.
Data security and retention
Reasonable technical and administrative measures are used to protect store data. Information is retained for as long as reasonably needed for orders, support, fraud prevention, accounting and dispute handling. No online system can guarantee absolute security.
Your choices
You may contact RozPicks to request correction of inaccurate contact information or ask a privacy-related question. Some transaction records may need to be retained for legitimate business or legal purposes.
Need help with a policy or an order? Contact RozPicks and include your order number where applicable.